Artium Academy Private Limited (“Company” or “Artium” or “We” or “Us” or “Our” and their connotations) operates a website and a mobile application ( “together referred to as Platform”) which is engaged in the service of providing training and coaching imparted by teachers and/or instructors and/or trainers (“collectively referred to as “Teacher(s)”) in creative learning fields such as, without limitation, music, dance, painting, sculpting and to facilitate the sale, purchase, distribution, etc., of products and/or services related to and resulting from creative skills and art like, inter alia, handicraft, pottery, candles, ornaments (“Services”).
Our Platform is primarily for the Teachers who are enlisted on our Platform and the end users who want to avail the training and/or tutoring provided by the Teachers. The Teachers and such end-users are hereinafter referred to as “You”/"User(s) ". The Users below the age of 18 years shall be deemed to have obtained parental consent to use the Platform.
All information collected by the Company is with the Users’ consent. The Company is however free to use, collect, and disclose information of the Users which is in the public domain.
When Users use / register on the Platform, the Users may provide the Company with certain information voluntarily specific to the nature of the service being availed on the Platform and/or certain information may be collected by the Company. This information may include sensitive personal information as defined under the IT rules (“Personal Information”).
The Users hereby consent to the collection of such information by the Company.
Information collected by the Company shall include but not be limited to the following
We also collect certain information either when the Users provide it using the Platform or Services and / or automatically as you navigate through the Platform (which may include usage details, IP address, device ID and type, your browser type and language, the operating system used by your device, access times, and information collected through cookies, web beacons and other tracking technologies).
We may also collect information associated with any other account (such as your Facebook, Whatsapp, Yahoo, Google accounts) that You use to sign in to or in any other manner connected with the Platform. This includes, without limitation, any information that You have made public through such an account, information that such account service-provider shares with us or information that is disclosed during the sign-up and sign-in processes.
If You email Us, We may store copies of such email or similar communications between You and Us. This can result in the collection of Your email address or other personally identifiable information You may have in Your email text, addresses, or other fields, as well as the collection of your IP address, the internet or other routing of your communication, and the date and time.
If the Company has reasons to suspect that the information provided by any User is misleading, inaccurate, obsolete or incomplete, the Company reserves the right to refuse provision of the Services to the User, at its sole discretion.
USE OF THE INFORMATION COLLECTED:
We collect Personal Information only necessary for the following purposes:
DURATION OF DATA STORED:
Your data will be retained only for as long as is necessary. After a reasonable time, when We no longer require the data, it is destroyed appropriately and securely or anonymized in accordance with the law. We retain Your data for as long as needed: (i) in order to comply with Our legal and contractual obligations; (ii) as long as We have a continued relationship with You; and, (iii) as long as needed to provide Services to You.
The security of Personal Information is important and We have implemented commercially acceptable means to protect the same. However, remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and We cannot guarantee its absolute security. We have implemented best industry practices and security policies, rules and technical measures to protect the data including Personal Information that is under the Company’s control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services, We shall not be held liable for any loss whatsoever incurred by the User. We urge not to share Your password with any third party, and if You believe Your password or account has been compromised, You should change it immediately and contact Our support team for any concerns. If Your communication will include sensitive personal information like Your financial information such as bank account or credit card or debit card or other payment instrument details, and You prefer not to transmit it electronically, please contact Us by postal mail or telephone rather than email.
In the event, our partners and third parties distribute Personal Information outside the scope of our agreement with such partners or third parties, the Company cannot be held liable for the confidentiality. Further, in case breach of security or actions including without limitation, computer hacking, unauthorized access to computer data and storage device, computer crashes etc., you agree that the Company will not be held responsible in any manner.
Sharing of Personal Information
The Company may share your Personal Information with third party service providers (called ‘data processors’) to perform certain processing activities on our behalf, such as Parties involved in hosting and enabling our Services. Please note that we will not share your Personal Information with third parties allowing them to use this information for their own purposes unless you have given explicit consent thereto. Our third party processors include:
|Usage Analytics||We may use third-party service providers to monitor and analyze the use of Our Service|
|Payment Processing and Discounting||We may provide paid products and/or services within the Service. In that case, We use third-party services for payment processing (e.g. payment processors).|
We may also be required by law, legal process, litigation, and/or requests from public and governmental authorities; to disclose Your data. We may also disclose Your data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose data if we determine in good faith that disclosure is reasonably necessary to protect Our rights and to protect against the misuse or unauthorized use of the Services and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
THIRD PARTY DISCLAIMER:
Additionally, the Platform may allow for certain content generated by the User, which can be accessed by other Users. Such Users, including any moderators or administrators, are not authorized representatives or agents of the Company and their opinions or statements do not necessarily reflect those of the Company and We are not bound thereby to any contract to that effect. The Company expressly disclaims any liability for any reliance or misuse of such information that is made available by the Users
RIGHTS OF THE USERS:
As a User, the Company grants complete control of the information submitted. The rights pertaining thereto are enumerated below
Please note that Users may be asked to verify identity before responding to such requests. If the Users are unable to perform these actions themselves, please get in touch with the Grievance Officer for assistance.